Frequently Asked Questions
Everything you need to know about shopping with ALB LONDON.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 business days. We also offer an Express Shipping option which arrives within 1-2 business days if ordered before 2 PM.
What is your return policy?
We offer a 28-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimate apparel cannot be returned unless faulty.
How do I know which size to choose?
Each product page features a detailed size guide tailored to that specific garment. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, ALB LONDON ships worldwide. International delivery times vary by location but usually range between 7-14 business days. Duties and taxes may apply upon arrival.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status in real-time.